AIRMETRICS INDUSTRIES INC.

After‑Sales Customer Feedback & Retention System

MEPF Contracting — Air Conditioning · Ventilation · Fire Protection · Electrical · Building Auxiliary Systems · Plumbing & Sanitary · Preventive Maintenance

CUSTOMERS

Give Feedback

Rate your completed project, share your experience, and tell us how we can serve you better. Takes about 3 minutes.

Start survey →

GM / PIC STAFF

Feedback & Analytics Portal

Dashboard, trend analytics, action queue and project performance for General Managers and Persons‑in‑Charge.

Your Trusted Partner in MEPF Excellence

AIRMETRICS INDUSTRIESCUSTOMER FEEDBACK

Customer Satisfaction Survey

Your feedback helps us improve service quality across every project. All fields marked * are required.

Customer & Project Information

Company Name *

Contact Person *

Position

Project Name *

Service Date *

Service Type *

Rate Our Service (1 = Poor, 5 = Excellent)

A Few Quick Questions

Likelihood to Recommend

On a scale of 0–10, how likely are you to recommend AIRMETRICS INDUSTRIES INC. to a colleague, friend, or business partner? *

0 — Not at all likely10 — Extremely likely

Tell Us More

AIRMETRICS INDUSTRIESGM / PIC PORTAL

Staff Sign‑In

Restricted to General Managers and Persons‑in‑Charge (PIC). Enter the shared staff passcode to continue.

Default passcode: airmetrics2026 — change PORTAL_PASSCODE in the page source before rollout. This screen deters casual access only; it is not a security boundary.

AIRMETRICS INDUSTRIESGM / PIC PORTAL

● Connecting…

Dashboard

Live overview across every project and service line.

RECENT SUBMISSIONS

NPS BREAKDOWN

Performance Analytics

Trend analysis, service quality breakdown and distribution across the selected period.

Satisfaction & NPS Trend

CSAT % and NPS score across the selected time frame

Response Volume

Number of survey responses per period

Service Quality by Criteria

Average rating (of 5) per question

Responses by Service Type

Distribution across service lines

Case Status Distribution

New / In Progress / Resolved

PERFORMANCE RATING SCALE

Score Range	Rating	Meaning
90–100%	Excellent	Consistently exceeds expectations across every criterion
80–89%	Very Good	Strong performance with minor room for improvement
70–79%	Good	Meets expectations; a few areas to tighten up
60–69%	Fair	Below target; needs a service recovery plan
Below 60%	Needs Improvement	Escalate to GM immediately

Projects

Every project grouped from submitted feedback. Select up to compare performance side by side.

All Responses

Every submitted survey. Click a row for full detail and staff controls.

Date	Company	Project	Service	Overall	NPS	Status	PIC